Being a hosting customer can be a hard thing - you frequently need to cope with network outages and a dreadful and slow client care service. To top it all off, you have to sign at least in two administration dashboards to manage your domain names, billing transactions and your site itself. When we started JoshWho Web Hosting, we endeavored to change all that.
A Pioneering Hosting Approach
The Control Panel is the part of the web hosting platform that the customers in fact see. And 90 percent of the hosting companies out there employ the same web hosting Control Panel - cPanel. We, however, consider cPanel to be time-worn and hard to use - it simply hinders our work. This is the reason why we decided to utilize another web hosting Control Panel - the Hepsia Control Panel. It's new, has a modern look & feel and offers billing, domain and web site management options, so you can manage all aspects of your online presence from one location. On top of that, it has a drag & drop File Manager, so you won't have to use a 3rd-party FTP client. Our tests have demonstrated that the Hepsia web hosting Control Panel works three times as fast as other Control Panels! We have also set up a hosting Control Panel demo - you can see for yourself how the Hepsia hosting Control Panel functions.
A Stable Web Hosting Platform
Your web site has to be accessible online. This is the reason why we lean on powerful hosting servers driven by the effective mixture of Linux and Apache. We are also partnering with 4 excellent data center facilities where you can host your site. This permits us to offer a 99.9% server uptime guarantee.
A Customer-Centric Modus Operandi
Last, but definitely not least - we are there for you! We have Live Chat techs who are there to respond to all your pre-sale questions and to help you correct minor technological issues. We have a superb 24/7 customer service. We offer a 1-hour ticket response time guarantee, but in the majority of situations our customer support team reps respond to support tickets in less than 20 minutes!